Protecting data privacy is core to our platform. We collect very little information about you, store that information carefully, and never share it without your permission. Payment information is used solely for billing purposes and handled securely. This privacy notice discloses the privacy practices for City Relays (www.cityrelays.com) an event organised by The World Relay Ltd. Company number 10433581
What We Collect
In order for you to create an account on www.cityrelays.com and use our services, we need to collect and process some information. Depending on your use of the Services, that may include:
This data will not be publicly displayed or revealed to other users:
We don’t give your personal information to any third-party services, except when it’s necessary to provide City Relays Services (like when we partner with payment processors or our apparel supplier). When we share data with third-party services that support our delivery of the City Relays Services, we require that they protect your personal information to the same standards we do.
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect City Relays legal rights.
What’s Only Shared with Participants
When you donate to a participant, the runner will know your name and the amount you have pledged, unless you have chosen to make the donation anonymously. Participants never receive donors’ credit card details or other payment information.
When you create an account, we create a basic profile page for you on City Relays, containing your account name, the route and stage you signed up to, the charity you’ve chosen to run for, and a list of donations you have received. Whenever your account name appears on City Relays (for instance, when you post comments, send messages, or appear on the runner leaderboards), people can click your account name to see your profile. Here are some of the things that will be publicly viewable on your profile, or elsewhere on City Relays:
Uses of Your Personal Information
We will use the personal information you provide to:
We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. City Relays participants never receive donors’ credit card details or other payment information. We do not and will not sell your data.
Payment information including your name, address, and credit card information is required for some City Relays services. This information is used solely for billing purposes by our PCI-certified payment provider, Stripe.
‘Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.’ Source: https://stripe.com/help/security
Your credit card information is encrypted and transmitted to Stripe securely; it is never stored on I Move London Relay systems, and no one at City Relays can access it. Read more about security at Stripe - https://stripe.com/help/security
Privileged members of the City Relays team have access to your credit card's expiration date to ensure your payment information remains valid.
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out of any marketing communications we send.
We will send you email relating to your personal transactions. You will also receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time.
We may send you service-related announcements on the rare occasions when it is necessary to do so.
To modify or delete the personal information you have provided to us, please log in and update your profile. We may retain certain information as required by law or for necessary business purposes.
On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.
If you have questions or suggestions, please email firstname.lastname@example.org
No changes have been made to this document